Complaints

This is our policy on

complaints.

We hope that you will never have cause to complain but if you do and you wish to register a complaint, please contact our network;

In writing: Stonebridge Mortgage Solutions Ltd.

9 Lords Court Basildon Essex SS13 1SS

By telephone:01268 644160
By email: complaints@stonebridgegroup.co.uk

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.